Electric Scooter FAQ      

Question 1: This car battery is fully charged, the battery can run far, how fast?

Speed of 18 km / h, the speed can be adjusted freely with their own bodies. The first charge the battery for 6-8 hours, 2-3 hours after each charge can, filled with a battery can run for about 4 hours, about 35Km,Balancing vehicle for low-speed vehicles, with all similar products same, programs speed up to 5.6 meters per second.

Question 2: How much this car? You can put in the trunk? I also need to go back and how to install it?

Before shipment, the machine is a good debugging, when you receive the machine, plug in the armrest can open pole, Fasten grab bars by the active, their removal, the level of stretching, Trunk is two boxes can be put down..

Question 3: This car how to play? You can turn, brake, reverse it, a good control of it?

Self-balancing vehicle, the car will have its own balance, like standing on the ground on the car, like, people do not go to control balance, the car will be able to balance themselves, generally within 5 minutes to get started.

No throttle, no brakes, fully realized by sensing body center of gravity forward and back, such as walking, like to control their own feet, quite amazing. The focus will be back brakes, brake's center of gravity has been in the back, the braking distance is very short

Question 4: How long the car warranty? Service how to do?

From the date of sale, the vehicle has warranty for three months, six months battery warranty, the warranty period, the factory does not pay for any damage, replacement parts free of charge, one year warranty, all accessories problem only pay the cost, do not pay any labor costs and supplies expenses. Any vehicle component companies are long-term supply, do not worry about getting parts problems.

Basically maintenance-free, vehicle use 5-6 years is no problem, during the two years replace one pair of batteries costs around 100us $, and universal ordinary car battery, you could buy into the market.

Question 5: If the damage is how to do? To return the factory repair it?

We will provide 24-hour technical sales, first of all, you can e-mail or by phone to our technicians diagnose what the problem is, small problems can be resolved without returning a big problem can not be resolved by returning to the motherboard can be removed, the majority of accessories are maintenance-free and maintenance

Question 6: This car safe?

Balanced cars have the speed limit, the speed limit or less are safe, the speed limit is reached when the body is automatically looked up to the speed limit, this time not to force illegal acceleration.

Question 7: you can return it?

Sorry, balanced car belonging to a special commodity, after use can not be resold, so before buying Please consider the good, the annual sales of the first, the failure rate is very low, in case of damage, we are responsible for repair and

GPS Tracker and Electric Scooter FAQ  

1.What is GPRS?  

User could use GPRS to connect to internet with cell phone or laptop wireless.
GPRS (General Packet Radio Service) is a specification for data transfer on TDMA and GSM networks. GPRS utilizes up to eight 9.05Kb or 13.4Kb TDMA time slots, for a total bandwidth of 72.4Kb or 107.2Kb. GPRS supports both TCP/IP and X.25 communications.

2.What is GPS?

The Global Positioning System (GPS) is a satellite-based navigation system made up of a network of 24 satellites placed into orbit by the U.S. Department of Defense. GPS was originally intended for military applications, but in the 1980s, the government made the system available for civilian use. GPS works in any weather conditions, anywhere in the world, 24 hours a day. There are no subscription fees or setup charges to use GPS.

GPS satellites transmit signals to equipment on the ground. GPS receivers passively receive satellite signals; they do not transmit. GPS receivers require an unobstructed view of the sky, so they are used only outdoors and they often do not perform well within forested areas or near tall buildings. GPS operations depend on a very accurate time reference, which is provided by atomic clocks at the U.S. Naval Observatory. Each GPS satellite has atomic clocks on board

Nowadays, GPS technology is used in navigation, cartography, cellular telephony, GPS vehicle tracking and so on. GPS tracking service is a simple, convenient and, at the same time, secure system for monitoring of any moving objects

3.What is GSM?

 GSM (Global System for Mobile communication) is a digital mobile telephone system that is widely used in Europe and other parts of the world. GSM uses a variation of Time Division Multiple Access (TDMA) and is the most widely used of the three digital wireless telephone technologies (TDMA, GSM, and CDMA). GSM digitizes and compresses data, then sends it down a channel with two other streams of user data, each in its own time slot. It operates at either the 900 MHz or 1,800 MHz frequency band.

GSM is the de facto wireless telephone standard in Europe. GSM has over one billion users worldwide and is available in 190 countries. Since many GSM network operators have roaming agreements with foreign operators, users can often continue to use their mobile phones when they travel to other countries.

GSM Bands

There are 900MHZ, 1800MHZ, 850MHZ, 1900MHZ. Most countries use 900/1800MHZ. But America countries use 850MHZ/1900MHZ. So better choose Quad band (850/900/1800/1900mhz) for North America, South American countries.

RILLA GPS Products and GSM Products have 2 bands and Quad bands. So do not worry, we can supply you a right GSM band products.

4.What is LBS station ?

LBS means Location based service. it can track by GSM base tower. every base tower has its ID and location. So if you know its ID, you will know its location. That is why many polices can track criminals by GSM phone. Our GPS trackers support LBS that can track target even there is no GPS signals (indoor or basement)

but LBS is not accrete. it depends on the tower quantity. If there are many base towers, it will give detailed ID and works great. if in countryside, a few tower, it will be 30meters ---300 meters in error.

What is APN?

 APN: Access Point Name, through the mobile Internet is that you must configure a parameter, which determines what kind of access via your mobile phone to access the network mode

What is PLMN?

 PLMN (Public Land Mobile Network), approved by the government or its operator, to provide the public land mobile communications business purpose of the establishment and operation of the network. The network must be with the public switched telephone network (PSTN) interconnection, form the entire regional or national scale communications network. PLMN = MCC + MNC, such as China Mobile PLMN 46000, China Unicom PLMN to 46001.

5.How does it work?

-Insert a GSM sim card into the GPS unit.

-When you call the gps tracker it will respond with the coordinates of its location thru a SMS message.

-Then you can check the coordinates on any mapping software (Such as Google earth) which will show where exactly the unit is located.